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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brenda Wolsey

April 21, 2025

5  out of  5
rating by Brenda Wolsey
"For years and years I have had the plesure to work with Ted Colby at Kurt Kwon State Farm Insurance. Ted is prompt to respond to my inquiries about policy or coverage for home and auto. He helps make the process easy and care free. He has been a friend, really, as life's transitions have introduced new needs and priorities. I could not recommend him more. Brenda W."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. I'm glad your experience specifically with Ted has been outstanding. He's a valued member of our team and does a great job. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Kurt"
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Taylor Datuin

April 18, 2025

5  out of  5
rating by Taylor Datuin
"I love my State Farm team!!! They are the best! They’re kind, informative and always solve my problems! I’ve worked with other insurance companies in the past and had a terrible experience. The Kurt Kwon State Farm team change my perspective of insurance. I don’t dread making the call with questions or to make a claim. Not only do they provide great rates but they know their stuff and can explain insurance all in a way for anyone to understand. I highly recommend you make the switch and experience insurance like you’ve never experienced before."
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James Dadabo

April 17, 2025

5  out of  5
rating by James Dadabo
"Responsive and helpful in setting up renter's insurance. Made the process easy for me. Can safely recommend."
We responded:
"Thanks James for your review of our State Farm agency. We try to make it the easiest possible for all of our customers. Kurt"
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Dominic Guarin

April 16, 2025

5  out of  5
rating by Dominic Guarin
"This office is the best! Been with Kurt Kwon State Farm going on 6 yrs now. Great rates and even better service! Just recently called in to add a vehicle and Ted made the process super quick and painless. Had to re call in to add my wife to my policy and Laura was able to help me out just as fast free of charge. Highly recommend anyone to give them a call!! 🤙"
We responded:
"Thanks for the great review in my longest tenured team members. They have both been a blessing for the agency and I appreciate your recognition! Kurt"
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Anthony Germann

April 15, 2025

5  out of  5
rating by Anthony Germann
"Ted Colby has been our diligent insurance agent for many years. If you are in need, do not hesitate to visit him at Kurt Kwon. You will not be disappointed."
We responded:
"Thanks so much for the kind review and your patronage over the years. If you make it back to Washington please reach out to us. Best of luck! Kurt"
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Robert

April 11, 2025

5  out of  5
rating by Robert
"Everytime I call and talk to Laura. She is Always very helpful, and knowledgeable. I really appreciate all she does for me. And in fact,ALL the people here are Awesome."
We responded:
"Thank you for your 5-star review! I'm so happy to hear Laura and our entire team has been outstanding for you. We look forward to working with you well into the future. Kurt"
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Kris Vagata

April 10, 2025

5  out of  5
rating by Kris Vagata
"Prompt and efficient response. Go extra step to satisfy customer needs. This extra step lead to excellence."
We responded:
"Thank you Kris! We’ve enjoyed working with you over the many years. Thanks for your loyalty to our agency. Kurt"
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Mikaela Galdo

April 8, 2025

5  out of  5
rating by Mikaela Galdo
"Kurt Kwon’s office has helped me for years and I can’t ask for better service. They’re on top of everything down to the littlest changes and they’re incredibly responsive. I don’t think I could go anywhere else from now on! Laura has been helpful, direct, and quick to respond to my changes and I can’t ask for more support :)"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. Laura always takes pride in the highest level of customer service, which is our priority. We look forward to working with you well into the future. Kurt"
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Eliana Schuster

March 28, 2025

5  out of  5
rating by Eliana Schuster
"I always receive prompt, personalized help from the team here!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Kurt"
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Colin Anthony

March 27, 2025

5  out of  5
rating by Colin Anthony
"Such a wonderful experience working with Kurt's office. I worked with Gina over the phone and by email and it was amazing. She skillfully answered all of my questions and worked with me until everything with my policies was just right. And, I have to say, I never would have associated the words "joy" and "kindness" with insurance, but now I kinda do."
We responded:
"Thanks for the amazing review for our office and Gina. It is so nice to hear the words joy and kindness in our world. We really appreciate it and welcome you to our agency! Kurt"
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Alba Radici

March 25, 2025

5  out of  5
rating by Alba Radici
"I can’t say enough good things about Laura! She has been an absolute pleasure to work with—always professional, responsive, and genuinely dedicated to helping her clients. She made the process of managing my insurance policies seamless and stress-free, taking the time to answer all my questions with patience and clarity. Her expertise and attention to detail ensured that everything was handled efficiently. I truly appreciate her outstanding customer service and highly recommend her to anyone looking for a knowledgeable and reliable insurance agent. Thank you, Laura, for all your help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. I'm glad Laura was able to assist you. We agree she is a wonderful part of our team! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Kurt"
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Edwin Aceves

March 17, 2025

5  out of  5
rating by Edwin Aceves
"Kurt’s team has always been very helpful they go above and beyond. Dulce & Laura has always help me. I been with them for 5+ years I highly recommend this place!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Kurt"
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Haylee Halfaday

March 17, 2025

5  out of  5
rating by Haylee Halfaday
"Laura, Dulce, and Ted are excellent! Moving to State Farm was seamless, and they are available to help answer any question you may have. Definitely recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Thanks for acknowledging our very experienced team. If there is anything else we can do to help, please let us know!"
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Vito Dunmire

March 10, 2025

5  out of  5
rating by Vito Dunmire
"Ted sat down with us for a couple hours and reviewed everything in our policies so we were all on the same page. Great process to do!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Welcome to our Agency! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Kurt"
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La Trice Davis

March 8, 2025

5  out of  5
rating by La Trice Davis
"Always so helpful. I've been with them forever. We had State farm in Missouri and kept it when we moved to Seattle in 89. We've never had any problems with them. They've been with us through everything. My grown kids even stick with State farm. Ted and Laura are simply the best!!!"
We responded:
"Thank you Latrice! You have been with us forever it seems for all your insurance needs including car, home and life insurance. We've enjoyed working with you and your family for all your insurance needs over the years! Kurt"
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Steven H K Chang

March 7, 2025

5  out of  5
rating by Steven H K Chang
"Laura Sutherland is a great staff in this office, very prompt to service the needs of the clients. Very detailed and responsive."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Kurt"
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Rex Ollmann

March 5, 2025

5  out of  5
rating by Rex Ollmann
"Kurt's staff is well trained and is very professional and pleasant to work with. Over the past few years we have combined both our Home and Auto insurance with State Farm. In every encounter they win my business, even more so because of the pleasantness of one team member in particular Luara Sutherland. Keep on doing what you do!"
We responded:
"We’re thankful for your feedback! Laura is definitely a gem for our office. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Kurt"
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Edward Lee

December 19, 2024

5  out of  5
rating by Edward Lee
"Dulce was awesome to work with. She is super professional and was very repsonsive/helpful to all my questions. Insurance can be one of those things that feel like a drag to get new plans but she made sure it didn't feel that way."
We responded:
"Edward, thanks so much for your great review of our office and team. We are here to educate as much as possible so our customers can make the best decision for their situation. I'm glad to hear you had a great interaction with Dulce. She is great and provides amazing service to all of our customers. Kurt"
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Nick Edwards

December 19, 2024

5  out of  5
rating by Nick Edwards
"This office has everything you want and need from a local agency. Thank you to Ted, Gwendy, and the other wonderful humans on the team for being there when it counts and doing quality work. Proactive outreach for renewals and on top of it when it matters most (helped navigate my first @ fault claim and repair process). Very much recommend contacting them if you are looking for a new insurance home."
We responded:
"We appreciate your kind words, Nick. Glad to hear the team could help make the best of the claims process. It's one of our unique advantages that you get all the resources of a national leader for insurance, and personalized service of your local office to help with any questions along the way. "
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Jeff Harris

September 21, 2024

5  out of  5
rating by Jeff Harris
"Dulce Graciano-Martinez was fantastic. My local SF representative didn't want to cover me after I was cancelled by a different company due to the age of my building and Google Maps displayed an old view from the alley. I know she had to do an extraordinary amount of research and extra work, and I am grateful to her and Kurt Kwon for having her as an account representative."
We responded:
"Jeff, thanks for your great review of my team member Dulce. She provides great service and truly cares about our customers like you. Hope to continue to help with all your other insurance needs in the future. Kurt"
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Leanne Gibson

September 5, 2024

5  out of  5
rating by Leanne Gibson
"Wow! We had water damage and have been going back and forth with the adjuster and contractor for 6 months. I reached out to Ted and he went to bat for us. We finally have the results we were waiting for and could not be happier!"
We responded:
"Leanne, thank you for your review and also for reaching out. As soon as we heard you had some issues we were right on top of it as your agent’s office should. I’m glad we were able to move your claim along to a satisfactory resolution. Kurt"
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Kendra

August 15, 2024

5  out of  5
rating by Kendra
"I had to switch from Farmers because they were charging me close to $300. State Farm charges me around $100 for car and renters. The office people are helpful and informative. I recommend switching to them."
We responded:
"Thank you for your review! I’m so happy you were to save such a significant amount for your insurance needs! We look forward to working with you. Kurt"
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kevin hutchinson

July 1, 2024

5  out of  5
rating by kevin hutchinson
"Ted was great to work with! I got all my insurance at a better rate than anywhere else I could find. Great communication and honest service!"
We responded:
"Welcome to our agency Kevin. I’m so happy you received such great communication, service and rates. Looking forward to working with you further for all your insurance needs. Kurt"
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Abdullah Moawwad

June 27, 2024

5  out of  5
rating by Abdullah Moawwad
"This place has always been great with my insurance needs in the last several years, Laura and her team has always provided excellent customer service. Thank you!"
We responded:
"Thank you for your kind words about Laura and our office providing excellent customer service. We hope to have you back with us in the future. Kurt"
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Hugo Adoniram

June 19, 2024

5  out of  5
rating by Hugo Adoniram
"The best customer service ever ever Thx for all"
We responded:
"Thanks so much for the kind words Hugo! I’m glad we exceeded your expectations for your insurance needs. We strive for the very best and glad you received it. Kurt"